• Contract to Perm
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Category:
Location: College Park, GA
Type: Contract to Perm
Job ID: 508656

 

United Talent Staffing is immediately seeking 1st Shift Customer Service Manager in the Atlanta area!

Job Duties:
 

  • Ensure the highest levels of service are maintained with clients, ensuring contractual obligations are met daily 
  • Owner of the Change and Escalation process, ensuring high levels of performance and accurate reporting in maintained
  • Establish service improvement activities when required and ensure future demand from growth and projects is understood and factored into capacity plans
  • Take ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review
  • Drive client and internal review meetings covering performance, service improvements, service quality, billing and change
  • Be able to identify efficiencies and lower cost across business
 
 
Pay & Shift: 1st Shift: 7am – 4:30pm (Monday-Friday)
With pay starting at $20 based on experience 

Requirements:

 
  • Excellent organisational skills, self-motivating and able to take responsibility
  • Excellent customer facing/customer service skills
  • Excellent excel and presentation skills
  • Must have high school diploma or GED
  • Must be able to pass a drug test
  • Must have reliable transportation and be able to work scheduled shift each day
 
Perks & Benefits:
 
  • Unlimited Referral Bonuses: For every new associate you refer that works 40 hours you will receive $40, and once they work 100 hours you will receive an additional $100. There is no cap on how much referral money you can earn!
  • Medical (after 60 days on assignment)
  • Weekly pay via direct deposit or paycard
  • Potential pay raise once hired on
 
How to Apply: To schedule an immediate interview call 770-351-2414 or you can apply directly at Current Jobs – United Talent Staffing Services (utalent.com)

EEO STATEMENT
United Talent Staffing provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law.

 

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