• Location: Duluth, Georgia
  • Type: Executive Placement
  • Job #19465

United Talent Staffing is currently seeking an Operations Supervisor!

Job Description:

Under the direction of the Operations Manager, the Supervisor is responsible for supporting the direction, coordination, and evaluation of the product movement and customer service.  You will carry out management responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems by performing the duties through subordinate supervisors.

Essential Functions:

  • Ensure budgeted revenues, expenses, and targets are met.
  • Ensure receipts/sales and business development initiatives are met.
  • Monitor, document and improve the procedures and KPI’s related to all aspects of product handling and customer service.
  • Work with Director of Operations to develop annual warehouse budgets.
  • Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.
  • Set and achieve housekeeping standards that are a model of orderliness and cleanliness and meet standards and procedures for maintenance related functions.
  • Model best safety practices in the industry to ensure a safe and complaint workplace.
  • Build positive relationships with other departments.
  • Carry out management responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.
  • Submit various required and defined reports on a timely basis.
  • Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory.  Meet quality control standards for perishables.
  • Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing department to ensure availability of merchandise.
  • Directs reclamation of damaged merchandise.
  • Assign projects within scope of responsibility.
  • Recruit, hire, train, appraise, and coach all levels of team members.
  • Ensure compliance with employment laws.
  • Monitor progress towards department goals.  Provide detailed reports and feedback.
  • Prepare and review operational schedules, coordinate activities.  Establish priorities and sequences for products.
  • Provide a safe work environment through personal actions.  Identify any safety concerns, as well as cost saving opportunities.  Conduct safety trainings.
  • Ensure compliance with all company policies, as well as all Federal, State, and Local OSHA regulations.
  • Inspect machines and equipment.  Review operating reports. Resolve operational / maintenance issues timely.
  • Develop and/or revise standard operational and working practices.  Observe workers to ensure compliance.
  • Ensure compliance with all transportation and safety regulations.
  • Assist to manage site sanitation program.
  • Report on-the-job injuries and accidents with proper documentation adhering to company policy.
  • Other duties as requested.

Knowledge, Skills and Abilities:

  • Ability to manage supervisors and employees.
  • Ability to work in fast-paced, deadline-oriented environment.
  • Ability to communicate effectively with variety of individuals.
  • Ability to reason, negotiate, instruct, persuade, or speak with others.
  • Ability to pay close attention to detail.
  • Strong interpersonal skills and judgement in communicating with staff.
  • Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development.
  • Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth.
  • Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict.  Relate to other people beyond giving and receiving instructions. You must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism.
  • Excellent written and oral communication skills.
  • Proven ability to juggle multiple tasks simultaneously.
  • Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to solve complex problems.
  • Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines.

Tools and Technology Required:

  • Proficient in Microsoft Office, including Word and Excel.
  • Proficient with WMS and RF.

Educational Requirements:

  • Associates Degree and/or 5 years Supervisory Related experience

Physical Requirements:

To perform this job successfully, an individual must be able to perform the essential functions for this position and meet the physical requirements needed to perform them.  Reasonable accommodations may be made for qualified individuals with disabilities.

  • Requires the ability to sit or stand for long periods of time, with frequent interruptions.
  • Requires sitting, standing, getting up and down from chairs, and reaching and bending, or carrying of light loads.
  • Talking, hearing, and seeing are important elements of completing assigned tasks.
  • Occasional lifts, carries, positions, or moving objects weighting up to 50+ pounds
  • Working environment is usually in a frozen food and office setting, with occasional need to leave the premises.
  • Occasionally works overtime, evenings, or weekends in order to complete work or to attend meetings.
  • Ability to work in cold environment a must.

Please contact us at 470-645-1660 or lwilliams@utalent.com if interested. We look forward to hearing from you!

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