Account Manager

• Location: Charleston, West Virginia
• Type: Temporary To Hire
• Job #19694

United Talent is hiring immediately for an Account Manager for a local Charleston, WV handyman company.

Pay and Shift: Hours will be Mon-Fri from 8am to 5pm, with overtime required as needed.
Pay will range from $18.00 to $20.00 an hour, based on experience.
 

Responsibilities/Duties

• Develop strong positive relationships with customers based on clear and frequent communication, mutual trust and ability to meet the customer needs.
• Assure the property meets the customer’s standards.
• Analyze customer's needs and assess job sites for future services.
• Prospect for new business.
• Generate new maintenance customers and contracts.
• Prepare and submit bids to new customers.
• Respond to all inquiries and requests for bids in a timely manner.
• Ensure all bids/estimates are prepared and approved as needed prior to presenting customer.
• Collect outstanding customer Accounts Receivables.
• Inspect work for compliance with terms and specifications of contract.
• Respond promptly to customer needs. Frequent, effective, professional and timely communication with customers.
• Solicit customer feedback to improve services.
• Respond to requests for services and assistance.
• Meet customer commitments.
• Manage difficult or emotional customer situations and troubleshoot.

Candidate Requirements:

• 3+ years related green industry experience
• Ability to organize, prioritize and multitask in a fast-paced work environment
• Experience with customer service
• Excellent verbal communication skills
• Supports organization's goals and values
• Observes safety and security procedures and uses equipment and materials properly
• Must be capable of working long hours during peak season (Spring – Fall)
• Valid driver’s license with a clean driving record

Desired Qualities:

• Self-motivated problem solver
• Humble, driven, focused, organized and disciplined
• Consistent and positive attitude
• Desire to learn and pursue self-development
• Rational ability to handle adversity and conflict