Clerk/Receptionist

United Talent is immediately hiring for a Clerk Receptionist for a Charleston, WV company. 

JOB DUTIES: 

 • Answer large volume of incoming telephone calls, assist callers, provide information, make community referrals, and direct calls to appropriate staff members. • Refer clients to appropriate department staff for appointments or assistance. • Provide accurate information regarding application procedures, waiting lists, and qualifications to both callers and walk-in clients. • Provide and maintain appropriate forms, as needed. • Maintain professional and personable customer service. • Advise supervisors if client wait time exceeds 15 minutes. Office Responsibilities • Issue pre-applications or documents of application process to general public, clientele, community agencies, etc. by efficiently explaining application process and in accordance with Housing and Urban Development (HUD), Federal, State procedures, policies, and regulations. • Mail paper pre-applications to applicants upon request. • Accept completed paper applications ensuring application and all appropriate forms are completed with appropriate information, signatures, dates, etc. by appropriate household members; ensure appropriate verification and/or documentation is submitted with completed application; scan all documentation into electronic filing system. • Make copies. • Date stamp incoming paperwork and file electronically. • Route incoming mail and paperwork to appropriate staff members. • Maintain clientele, staff and agency confidentiality is mandatory. • Open lobby at 8:00 a.m. and close at 4 p.m. • Ensure lobby is clean and organized at all times. • Special projects as needed.

PAY & SHIFT: Hours will be Mon-Fri. Pay will start at $14.10/hour 

REQUIREMENTS: 

Must be good with computers EXCEL experience

 Reliable transportation to and from work

 Time management skills 

Be able to work independently and as a team

 High School Diploma or GED Customer Service

 PERKS & BENEFITS:

 Weekly pay via direct deposit or pay card. Medical (After 60 days on assignment). 

Room to advance within the company.  

HOW TO APPLY: To schedule an immediate interview, call United Talent at 304-556-1190 or visit our website at utalent.com and click on the Current Jobs tab. EEO